Browse our FAQ list below to learn everything you need to know!

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Yes, we deliver anywhere! We do charge a delivery fee based on your event location.

All attractions that are unable to be picked up include delivery, set up, and tear down for a fee calculated by your event location in relation to our warehouse. We never set up tables and chairs unless it is specifically requested. Generators are not included in rentals that require power. For every power source needed, you will need an individual 20 amp circuit within 100 ft of set up. If this is unavailable, a generator is available for rent for $200. We will provide extension cords. Staff members automatically come with any mechanical item that needs to be operated, otherwise our staff must be requested and paid for before the event date. This rate depends on items rented.

No! Besides tables and chairs, delivery includes set up and tear down as well. We want to make sure we prevent any accidents or injuries due to improper set up, so our trained crew will take care of this responsibility for you.

No!! We aim to arrive at least one hour prior to your event start time, and we will not tear down until the event is completely over.

Most of our rentals are available up to 8 hours, but events on average last from 2-6 hours. Some rentals that require additional supplies are hourly, such as laser tag, gellyball, arrow tag, water tag, Santa experience, snow machine, and foam cannons, Rentals that are available up to 4 hours include our photo booths and outdoor movie experience. These time frames are for single day pricing, and multi-day pricing is available!

In order to finalize an event, we require a signed contract and a 50% deposit to be paid. The final balance for your event will not be due until the actual event date. If you are unable to make a payment immediately, a signed contract will hold your items for 30 days, but the event will not be confirmed without payment. Deposits and balances can be paid online, with a check or money order, or with cash. We currently do not accept purchase orders. Payments made online will incur a payment convenience fee.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

Stakes are used to secure inflated items in grass while sandbags are used to secure these items on pavement or indoors. Sandbags may be used in grass if required by a property owner, to avoid irrigation lines, or for personal preference. Sandbags will add an additional surface fee of $5/sandbag to an invoice.

We require a 24 hour notice of cancellation due to weather. We want to make sure we keep our friends safe, so there is a chance that the equipment will not be able to be set up if you continue to move forward with your event. Examples of inclement weather include rain, snow, and high winds. If your event is canceled by yourself or by us, a credit equal to the amount of any funds paid will be issued to your account to reschedule within 6 months after your original event date.

Yes! We are committed to making sure that your guests are playing in a clean, well maintained, and safe environment. We aim to thoroughly clean each item with commercial vinyl cleaners, disinfectants, and sanitizers after each rental. Once the unit is clean, it will be inspected to ensure cleanliness.

All of our units are made from 100% lead free vinyl. Safety is NOT an option, it’s a requirement. The safety of your guests is our #1 priority.

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.

No. Our dunk tanks are transported by an included trailer attached to the dunk tank, so it must be tipped on its side to move. This prevents it from being moved with water inside.

On average, a dunk tank takes anywhere from 45 minutes to an hour to fill. This is highly dependent on the water pressure you have available. Inflatables take an average of 5 to 10 minutes to fully inflate. Make sure that item is fully inflated before use.

A damage waiver is an optional additional fee for any item(s) rented through our company. This fee is 7% of the rental total and is automatically calculated based on rentals you have selected. It relieves customers of liability for accidental damage to the rented item(s), and for loss due to fire, wind storm, upset, and riot. It excludes any loss or damage due to theft, burglary, collision, misuse or abuse, theft by conversion, intentional damage, mysterious disappearance, fire damage from intentional fires or any loss due to customer’s failure to care for the rental item(s) as a prudent person would his/her own property.

Still have questions?

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